Patients Age: 92
Admission Date: 12/6/16
Admitted From: Westchester Medical Center
Discharge Date: 1/15/17
Discharged To: Home
Length of Stay: 21 Days
Reason for Stay: Muscle Weakness

Details of Experience:

Resident’s daughter arrived to The Grove at Valhalla in seek of a community tour for a rehabilitation community that would best support her mother, whom was hospitalized. With strong affiliations with the community, the team at The Grove were very much excited to welcome the resident and her family as well as provide state-of-the-art care to encourage healing and optimum health.

The resident found great appreciation for the staff on the short term unit, as well as befriending several other residents who were also at The Grove for their own personal rehabilitation journeys.

Always smiling and upbeat, the resident received the kindness, attentiveness and professionalism befitting a resident of The Grove at Valhalla. We are proud to say that within a short 21 days, The Grove was able to safely discharge this resident back home to her family.

Upon discharging, the resident shared,
“The Nursing staff at The Grove have all provided us with a very positive experience. They treated my mother with the utmost respect and dignity- and for that, I am grateful. I saw teamwork being displayed: when asked, I was assisted by any member of The Grove staff, even if they weren’t assigned to my mother. The therapy was amazing, getting my mom strong and ready to head home. Abe, the concierge, was lovely with us – thank you for everything”

Patients Age: 70
Admission Date: 12/22/16
Admitted From: Phelps Memorial Hospital
Discharge Date: 1/3/16
Discharged To: Home
Length of Stay: 10 Days
Reason for Stay: Hip replacement

Details of Experience:

The patient presented with an interesting and challenging request to be rehabilitated and safely discharged back home within ten days per their diagnoses. Noted as a relatively “younger” resident in age, their goal was to achieve their clinical goals over a holiday period in efforts of returning home as quickly as possible.

The interdisciplinary team at The Grove viewed this patient’s request as an excellent opportunity to provide optimal levels of care in hopes that the patient’s wishes could be fulfilled within the ten day time frame of inpatient care. The comprehensive care plan created on behalf of the patient was constructed to project a potential discharge date of within ten days and as in the case of all under the care of The Grove, the care plan was carried out to respect the patient-centered experience each patient is provided with when at The Grove.

The patient was supported to achieve more through the encouragement of fellow patients and staff. Within a mere 24 hours, the patient had connected with various departments within the community, including that of: the nursing staff, therapists, administration and social work.

The affect and atmosphere he was surrounded with was one of nurturing support and genuine care. He was all smiles for the duration of his therapy stay, and even ended requesting an extension of a few days to be able to spend some more time with his therapists. We wish this patient an incredible continued journey of renewed health!

Patients Age: 56
Admission Date: 10/27/16
Admitted From: Burke Rehab
Discharge Date: 11/15/16
Discharged To: Home
Length of Stay: 18 Days
Reason for Stay: Continued Rehabilitation

Details of Experience:

Resident arrived to The Grove in mediocre spirits. She underwent extensive therapy at Burke and, understandably, just wanted to return home. After arriving at The Grove, she met her personal concierge and was ‘walked through’ the day-to-day schedule and programs she would be involved with. What stood out to her was not only the physical and occupational therapy, but the impressive array of recreational therapeutic activities she was offered. On a daily basis, her unit was graced with live music, poetry, current events and much, much more.

Day one went very much like day ten, and day 25. As a short term patient, she enjoyed her meals in the beautiful country style dining area with the other residents, had both her therapy sessions, enjoyed the recreational activities offered and relaxed with the amenities provided for her at The Grove, such as her flat screen TV and fully equipped library.

Although originally she had wanted to be home, after spending a few days at The Grove, this resident saw the tremendous benefits to being at The Grove, and felt very much ‘at home’ while being here. “Home away from home” is how she described it. In fact, she had this to say, upon discharge: “I wish I would have known of The Grove earlier; it is by far the best facility I’ve ever been to. The therapy department here was amazing! And the nurses were all so kind and caring. Thank you for helping me get back home so soon!”

Another job well done, team Grove!

Patients Age: 71
Admission Date: 8/13/16
Admitted From: White Plains Hospital
Discharge Date: 10/3/16
Discharged To: Home
Length of Stay: 2 months
Reason for Stay: General muscle weakness

Details of Experience:

Resident arrived to The Grove with uncertainty and hesitation. She had been a relatively healthy female all of her life, and never once required the services of a skilled nursing facility before. After some concerns with her knees and an extended stay in the hospital, her physician recommended she transfer to a skilled nursing facility for supportive sub-acute clinical rehabilitation for strengthening prior to returning home. The patient then chose The Grove at Valhalla for her skilled nursing needs, admitting with high hopes and uncertainty for her future.

The team greeted her with warm smiles as she was welcomed to the short term unit at The Grove. She instantly became very close to her nurse and certified nursing assistant overseeing her care. Her therapists introduced themselves to her the very same day, and did everything in their power to explain the rehabilitation process while ensuring her comfort.

The patient expressed to the concierge and recreational team that she will be expecting many friends and family that will be coming to visit her while at The Grove. Upon receiving this information, The Grove’s commitment to hospitality provided her with a quiet table and space so that she could spend quality time with those she loves. She shared that she was blown away by this display of care and customer service.

It was that level of customer service which made her feel comfortable during her stay. Upon exiting, she had this to say, “My therapist is very good and the nursing staff is fantastic! They all treated me so well.”

Patients Age: 63
Admission Date: 9/22/16
Admitted From: White Plains Hospital
Discharge Date: 10/10/16
Discharged To: Home
Length of Stay: 18 months
Reason for Stay: Hip Replacement

Details of Experience:

Patient arrived to The Grove at Valhalla with high hopes, very motivated, and in good spirits. He had undergone a successful hip replacement surgery and though it went well, he was still in need of physical and occupational therapy to support him before discharging home. Upon being admitted, he was met by our rehabilitation team, who performed their patient assessments, and found that the patient was unable to walk independently. The patient successfully built a strong rapport with his therapists as progress was made daily. Together, they challenged each other to march toward complete rejuvenation.

The nursing team also played an important and vital role for ushering valued health for the patient. From assisting the patient with skilled care, to the friendly nurses providing medication, to the smiling nursing assistants serving meals in our dining room to patient, each and every team member positively connected with patient on a daily basis. After approximately two weeks, the patient who arrived at The Grove at Valhalla post-surgery independently walked out the main lobby of the community to his car in observance of a successful discharge home!

He had the following to say about his stay:

“My stay at The Grove at Valhalla was excellent. The PT and OT staff were amazing; very knowledgeable, helpful, supportive and my therapists were instrumental in allowing me to make the great progress that I had in two weeks after my hip replacement surgery. The nursing staff and nursing assistant staff were also wonderful and very helpful.”
I would highly recommend The Grove for any rehabilitation or long-term care needs.”